DAY 20

AMAZON CUSTOMER SERVICE ARE JUST BLATANT LIARS - they moved the ship date out again. Now they will say it is impossible to cancel the order. Meanwhile, Amazon has been holding funds pending against my credit card account for 20 days.

Hello, We're encountering a delay in shipping your order. The new delivery date is indicated below. We'll send a confirmation when your items ship. We apologize for the inconvenience.

Details Order #114-xxxxxx-xxxxxxxPlaced on Thursday, December 26, 2019 New estimated delivery date:
Thursday, January 16, 2020 - Friday, January 17, 2020
DAY 19

Type a little about what you'd like help with so I can get you to the right place. 8:24 PM ORDER # 114-xxxxxxx-xxxxxxx 8:25 PM Messaging Assistant | Customer Service Thanks. OK, I'll get someone to help you here through chat. 8:25 PM OK, get help through chat 8:25 PM B BLESSON HAS JOINED & WILL BE READY TO CHAT IN JUST A MINUTE. Blesson | Customer Service Hey Steven! I'll be taking it from here and help you with this issue. B 8:25 PM Could you please help me with the issue? ORDER # 114-xxxxxxxx-xxxxxxx order date december 26 where is it if you cannot ship, cancel the order you have been holding funds against my credit card for 20 days TWENTY DAYS 8:28 PM Blesson | Customer Service Let me check this for you.
DAY 14

Hi! It's Amazon's messaging assistant again. So, what can I help you with? 12:07 PM An item I ordered 12:07 PM Messaging Assistant | Customer Service Let's see. Could you select the item you're looking for from your recent orders below? 12:07 PM 12:07 PM Messaging Assistant | Customer Service We're just about to ship this order, and it's on track to be delivered by Mon, Jan 13. Sounds good? 12:07 PM I want to cancel 12:07 PM Messaging Assistant | Customer Service Since this item is just about to ship, I can't cancel it. To get a refund for it, you can either refuse the package when it’s delivered or return it once you receive it. Have any questions about this? 12:07 PM Yes 12:07 PM Messaging Assistant | Customer Service