We'll e-mail you once we have an addition update regarding your Order ID: 114-xxxxxxx-xxxxxxx.

We're doing everything possible to correct this problem, but we don't have any new information to provide at this point. We're sorry about that. We'll notify you as soon as we have more information available.

We always like to hear from our customers, and we're glad you took the time to call us; we appreciate your loyalty.

You can view orders by visiting Your Account ( Sign in with the account on which the orders were placed.

From Your Account, click the "Your Orders" button to access your order history.

You can find ordering tips in our Help pages:

As a loyal customer of, We want to assure you that we value our customers' trust above all else-it's the foundation on which our company was built. Please know that we'll continue working hard to ensure that you receive accurate and excellent customer service at all times.

Most questions are answered in Your Account ( or in our Help pages ( If you do need to contact us in the future, here's a link to our Contact Us page:

I appreciate your patience.

Thank you for your inquiry. Did I solve your problem?

If yes, please click here:

If no, please click here:

Best regards,

Daniel M.


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