This email is regarding the chat we have today. I am really sorry to hear this problem from you.

I am really sorry to hear this issue from you.

I apologize for the inconvenience caused to you.

Thank you for contacting​ in today and taking the time out of your busy schedule.

We have several options available for self-service along with phone, e-mail and chat support 24 hours a day, 7 days a week.

We, at Amazon Support, work round the clock to take care and always strive to do our best to help you with your concerns. However, there might be times when we are unable to resolve your concerns because we have to abid​e by the policies. We sincerely apologize for such situations and request you understanding in such matters.

We strive to deliver the best that our customers like you deserve with a strong suite of products, high-quality ​customer service and unfailing quality assurance. As a testament to our strive for perfection, we have taken steps and please be assured that your concerns will be addressed at top priority.

If I relate it to myself, I can completely understand how frustrating and annoying the situation can be when something like this happens but believe us it was never our intention, Please accept my sincere apologies for this.

I realize that, at this point, asking you to contact us again would be disappointing; however, we really feel that the best way to assist you with this concern.

Thank you so much for understanding , and we are so glad to have customers like you.

We are always there for you please feel free to contact us any time you want.

If you can't access this feature, here are our customer service phone numbers:

- U.S. and Canada: 1-866-216-1072
- International: 1-206-266-2992

Alternatively you can also chat with us by using the below link:


We're available 24 hours a day, 7 days a week.

I hope this helps.

Thanks for your patience and understanding.

Thank you for contacting Amazon.

We look forward to see you again. ​​​

We'd appreciate your feedback. Please use the buttons below to vote about your experience today.

Best regards,


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