DAY 8



Hello,
We're encountering a delay in shipping your order. The new delivery date is indicated below. We'll send a confirmation when your items ship. We apologize for the inconvenience.


Details

Order #114-xxxxxxx-xxxxxxx

Placed on Thursday, December 26, 2019
New estimated delivery date:
Monday, January 6, 2020
View or cancel order
Amazon.com Gift Card...
Amazon.com Gift Card in a Black Gift...
Sold by ACI Gift Cards, Inc.
If your shipment arrives too late, you may refuse delivery or return it for a refund.
We hope to see you again soon.
Amazon.com

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Hi! It's Amazon's messaging assistant again. So, what can I help you with? 12:07 PM An item I ordered 12:07 PM Messaging Assistant | Customer Service Let's see. Could you select the item you're looking for from your recent orders below? 12:07 PM 12:07 PM Messaging Assistant | Customer Service We're just about to ship this order, and it's on track to be delivered by Mon, Jan 13. Sounds good? 12:07 PM I want to cancel 12:07 PM Messaging Assistant | Customer Service Since this item is just about to ship, I can't cancel it. To get a refund for it, you can either refuse the package when it’s delivered or return it once you receive it. Have any questions about this? 12:07 PM Yes 12:07 PM Messaging Assistant | Customer Service
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AMAZON CUSTOMER SERVICE ARE JUST BLATANT LIARS - they moved the ship date out again. Now they will say it is impossible to cancel the order. Meanwhile, Amazon has been holding funds pending against my credit card account for 20 days.


Hello, We're encountering a delay in shipping your order. The new delivery date is indicated below. We'll send a confirmation when your items ship. We apologize for the inconvenience.


Details Order #114-xxxxxx-xxxxxxxPlaced on Thursday, December 26, 2019 New estimated delivery date:
Thursday, January 16, 2020 - Friday, January 17, 2020
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DAY 2

Messaging Assistant | Customer Service Hi! It's Amazon's messaging assistant again. Amazon.com Gift Card in a Black Gift Box (Classic Black Card Design) Is this what you need help with? 11:19 AM Yes, that’s it 11:19 AM Messaging Assistant | Customer Service OK, I'll get someone to help you here through chat. 11:19 AM OK, get help through chat 11:19 AM Messaging Assistant | Customer Service If you have details you think would help the associate, type them here. 11:19 AM R ROSE HAS JOINED & WILL BE READY TO CHAT IN JUST A MINUTE. What is the status of Case ID: 04xxxxxxxx 11:19 AM Rose | Customer Service Hi Steven, is this for the item that was stuck in shipment? R 11:20 AM yes is this a real case number? what is the status
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